Betbajee Privacy Policy — How Your Data Is Protected

1. Introduction

Welcome to Betbajee. We understand how valuable your personal data is, which is why this privacy policy has been written with full transparency. What we collect, why we collect it, and how we keep it safe — everything is explained here in plain language.

Betbajee's privacy policy is more than a formal document — it's the foundation of trust between us and our users. We believe you can truly enjoy betting only when you know your data is in safe hands.

This policy applies to services provided through the Betbajee website, mobile app, live chat, and any other channels. If you do not agree with this policy, please discontinue use of our services and contact the support team.

2. What Data We Collect

Betbajee collects user information in several ways — directly provided by you, automatically collected, and obtained through third parties. Details are outlined below:

A) Information you provide directly

• Name, date of birth & gender
• Email address & mobile number
• Residential address & district/division
• National ID (NID) or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad/Rocket number or bank account)

B) Automatically collected information

• IP address & device information
• Browser type & operating system
• Time spent on the platform & pages visited
• Betting history & transaction records
• Login time & location data

3. How Your Data Is Used

Betbajee uses collected data for specific, limited purposes only. We never misuse your information. The table below clearly outlines what each piece of data is used for.

4. Who Your Data Is Shared With

Betbajee never sells your personal data. However, in limited circumstances, it may be necessary to share information with specific third parties:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and banks to process deposits and withdrawals.
• Legal authorities: We may be required to share information in compliance with a court order or government directive.
• Security partners: Limited data may be shared with specialist firms for fraud detection and cybersecurity purposes.
• Gaming regulatory authority: Data may be submitted to regulatory authorities to comply with licensing requirements.

5. Cookie Policy

Betbajee uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To understand which pages are used most — all data is completely anonymous.
• Marketing Cookies: Used to show relevant offers — you can turn these off at any time.

To disable cookies, go to your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

6. How Long Your Data Is Retained

Betbajee retains your data only for as long as necessary — while your account is active and for as long as required to meet legal obligations.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Data: Retained for the period required by legal obligations.
• Cookies & Log Data: Typically 90 days to 1 year.

Once the retention period expires, data is securely deleted or fully anonymized.

7. Your Rights

As a Betbajee user, you have full rights over your personal data. We respect those rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that data processing be restricted for specific reasons.
• Portability: You can receive your data in a standard, portable format.
• Right to Object: You can object to and opt out of marketing communications at any time.

8. Minor Protection

Betbajee strictly does not provide services to anyone under 18. We do not collect data from minors, and any such data found is deleted immediately.

If you believe someone you know who is a minor has created a Betbajee account, please contact us immediately. We will promptly investigate and take the necessary action.

Our advice for parents — use parental control software at home and monitor your children's internet activity.

9. Our Security Measures

Betbajee maintains multiple layers of security to protect your privacy — covering both technical and administrative aspects to keep your data safe.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only hashed values are kept.
• Two-Factor Authentication (2FA) is available for added account security.
• Regular security audits and penetration testing are conducted.
• An automatic alert is sent if a suspicious login is detected.
• Access to data is restricted to only those staff members who require it.

10. Policy Updates

Betbajee may update this privacy policy as needed. You will be notified of any significant changes via email or through the platform. The date of the latest update will be shown at the top of the page.

Continued use of Betbajee after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page periodically to stay informed.

11. Contact Us

For any questions, complaints, or requests regarding our privacy policy, please get in touch with us. Our privacy team will do their best to respond as promptly as possible.